State Farm® Insurance Agent Jeff Evans

"I have been with Jeff Evans for almost 40 years. They are always available for questions or concerns. Their staff is wonderful and very friendly. I am glad I chose them in my younger days and plan on maintaining my business with them for many more years!"

"I had been with State Farm since I was 16 years old. I am now 58. I've been with many agents over the years, but for the past 15 or so, I was with Jeff Evans. I've never spoken to Jeff, he won't return calls or emails. He will pass any requests along to his staff, which is often slow to respond. When we bought a house this past December, the first person I called was Jeff Evans. Nobody in his office got back to me for nearly two weeks. By then, I had to go with someone else. Not long after, we dropped the renters insurance, but kept two auto policies with full coverage. Somehow, our rates went up significantly. When I asked why, all I got back was "we're already giving you the discounts you're entitled to". Keep in mind with all these years with State Farm, I have no moving violations on either vehicle and only 2 claims in 42 years, both of which did not find me at fault. Finally, the last straw was when I got a quote from a competing company, it was about half of what State Farm was charging, for the same coverage. When I told the agent I was cancelling after 42 years, not a single question, not a thank you for your business, nothing other than "Ok, we'll update your account". I fail to understand the positive reviews of this agent, or State Farm in general."

"Randomly changed my policy to charge me insurance on a vehicle I did not own."

"We have had our insurance with Jeff Evans for over a decade. Our business vehicle, personal vehicles and our life insurance is through them. Cindy is by far the best. Thank you for always taking care of our needs and making it a breeze."

"OUTstanding staff!!+ OUTSTANDING service!!"

"Customer service is great"

"My insurance keeps going up and they did not help me when the last hurricane hit. Awful"

"Darcy was extremely helpful"

"30 yr customer Very pleased all around. Super attentive"

"Received excellent service from the reception all sorted."

"Very informative and helpful. Great agents!"

"I am Traveling in North Carolina from June thru mid-October and realized my automobile policies were due and when logging in saw two other policies were past due. On Sat 8/19/2023 I went on-line and paid the Umbrella ($605 ) however on Monday the bank did not show the payment deducted. I called the Jeff Evans office and spoke with MS Linda Ostrosky, who was extremely courteous and helpful in getting me straightened out and up to date with all policies. Linda was very patient with me and very thorough in going over everything and making sure we had it correct. I promise to do better. I have made a chart outlining when each of my 9 policies are due and will keep up to date. THANK YOU, LINDA OSTROSKY, and thank you Jeff Evans Insurance. Bill Hatcher 4429 S. Atlantic Ave Ponce Inlet, FL 32127"

"Shelley really explained what is required for me to get the student discounts I would need to make my car insurance affordable for my mother. She's very patient and helpful."

"My experience with Shelley was extremely positive. She was very helpful and went the extra mile to make everything out for me."

"Amazing service! Shelly was immediately there for me when I called in crying about my 60% rate increase! She’s very knowledgeable and understanding!"

"Súper fast and efficient to work with. Nothing but the best. Highly recommended."

"I have been with Jeff Evans State Farm for about 30 years. My parents started with them when they first opened. My daughter now has her insurance through them. They are great I always get any questions I have answered within a timely manner. My bills are always easy to read and never go up unless of course they have a rate increase but that’s expected with anything. I would recommend this company to any and everyone. Give them a shot you won’t be disappointed."

"Shelley is awesome and always very responsive. Thank you for all that you do!"

"Best customer service ever! Linda has been going above and beyond for me at Jeff Evans for years! Give that woman a raise!"

"I have been with Jeff Evans State Farm for a few years now and they have always been great. Recently, I have been working with Taylor Campbell and she has been WONDERFUL! She responds quickly and is always so helpful. Overall, this office has never let me down, thank you!"

"Shelley Weaver, is the most amazing Insurance Agent/Associate @ Jeff Evans State Farm Port Orange office. She goes above and beyond to help her clients and my experience with her has always been so enjoyable and informative. Shelly not only makes me feel safe by reviewing my coverages but she also strives to save me money and offing coverages at a competitive price. She is a asset to Jeff Evans State farm."

"Shelley Weaver was fantastic. We were in a bit of a crunch after FrontLine dropped us after a $6,000 claim due to a broken water line. Shelley worked quickly and diligently to get us the best coverage from a new company. Her speed in getting us a new policy took a huge weight off my wife and I who were beginning to stress when our former agent took 3 weeks to just come up empty handed. It really was down to the wire and Shelley came through. She also explained the policy so understood what we were getting and what coverage we actually have."

"Taylor Campbell is the best representative at this State Farm location. She knows how to complete a request in a timely manner and she pays attention to detail. She saves me time by being efficient. I appreciate her efforts."

"Nice people. Easy parking. Been with State Farm for atleast 30 years."

"I was a member here for over 4 years and when I changed addresses I was not made aware this would greatly increase my payments to almost double what I was paying. After attempting to contact this agency for weeks (yes I know there was a hurricane...because this was the agents excuse...but that doesn't mean you cannot return/send an email) I called ANOTHER 2 times because my payment was due and the woman that I finally got ahold of had an attitude with me. I explained that this was a huge price increase and she did not even attempt to help me with ways I could save on my policy (safe drivers app, cutting UIM, etc). Very disappointed. Thankfully I found a different State Farm agent that was willing to help."